Good News Towing started because we wanted people to feel cared for and prioritized in an industry they often have to call during a stressful moment.
If you want a sandwich, you have options. You can make one at home, go to a restaurant, or decide you do not want one at all. Towing is different. If your vehicle breaks down on the highway or cannot safely be driven, most people do not have the equipment to move it themselves. There are also rules for moving disabled vehicles safely. At some point, somebody has to move that vehicle.
You are not necessarily calling because you want a tow. You are calling because you need one.
We never wanted that need to become an excuse for somebody to feel taken advantage of. The purpose from the beginning was to help bring towing costs down while giving people a company where they could feel respected, cared for, and safe asking for help.
When your vehicle has already given you bad news, the person who shows up should help make the situation better, not worse. We want to listen, explain what we are doing, charge a fair price, and take care of you and your vehicle the best we can.