Good News Towing
Frequently Asked Questions
From where a vehicle is stored to how our company operates, here are straightforward answers to some of the questions we hear most often.
Questions We Hear Often
Open any question below for the full answer.
Where is your tow lot?
We use a few vehicle-storage locations, all in Olathe. Because the location can depend on the tow, the easiest next step is to call us at 913-214-1924. We can confirm where your vehicle is and explain what you need to do to retrieve it or otherwise move forward.
Do you repossess vehicles?
No. Good News Towing does not repossess vehicles for banks, lenders, repossession companies, or other third parties. We are a towing and roadside-assistance company, not a repossession company.
Do you patrol apartment complexes looking for vehicles to tow?
No. We do not patrol apartment complexes or private parking lots looking for vehicles to tow, and we do not operate as a private-property impound company.
Are you insured?
Yes. Good News Towing operates under a USDOT number and carries $1 million in insurance coverage. We maintain active operating credentials and insurance for the towing work we perform.
Is every Good News Towing character based on a real person?
Yes. Every character is based on someone real: Blake, Maricela, Jojo, and Anastasia. The cartoon versions may never have a bad hair day, but the people behind them are very real.
Are you open 24/7?
Not quite. We are closed on Sunday mornings so everyone on our team has the opportunity to attend their preferred place of worship, and we usually begin taking calls again around 1 p.m. Outside of that window, we are available nearly around the clock. During especially high call volume, we may need to begin scheduling some calls for the following day.
What forms of payment do you accept?
We accept cash, credit cards, debit cards, Venmo, Cash App, and Zelle.
Do you have a lowest-price guarantee?
Yes. We regularly research pricing from prominent towing companies serving our area and set our rates below the quotes we find for comparable towing services. In many cases, our pricing ends up around $50 or more below other quotes customers receive.
Our lowest-price guarantee is based on comparable quotes from established towing companies for the same type of service. It is not based on informal offers from friends, family members, or individuals who do not operate a comparable towing business.
Do you donate to charities or community causes?
Yes. Giving back to our community is important to Good News Towing. Organizations and causes we have supported include Jared Coones Memorial Pumpkin Run, Joni and Friends, and City Union Mission.
Do you offer special discounts for veterans, first responders, or other groups?
We do not offer separate group-based discounts. Our goal is to keep our standard pricing low enough that anyone who calls Good News Towing receives a competitive rate, regardless of whether another company offers a special discount.
Because we regularly compare our pricing with other established towing companies in the area, our rates are intended to remain lower overall, even when other companies may advertise discounts for certain groups.
Still have a question?
Give us a call. We can answer your question and help you figure out the next step.
